MCHNE

💻 Windows 10 Essentials

• 🧭 Overview of the Windows 10 interface (Start menu, taskbar, notifications)

• 📂 File Explorer basics (files, folders, drives, cloud storage)

• 🎨 Personalization (themes, backgrounds, settings)

• 📥 Installing & uninstalling apps

• 👤 Managing user accounts and passwords

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🧾 MS Office 2016 Suite

📝 Word 2016

• Creating, formatting, editing documents

• Using templates, inserting images, tables, headers/footers

📊 Excel 2016

• Spreadsheets, formulas, functions

• Basic charts, formatting, sorting/filtering

🎞️ PowerPoint 2016

• Presentations, layouts, themes

• Adding animations and transitions

🗃️ Access 2016

• Building & managing databases

• Forms, queries, reports, macros

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🌐 Internet Basics

• 🌍 What is Internet & how it works

• 🌐 Web browsers: Chrome, Firefox, Edge

• 🔗 Navigating websites, links, and URLs

• 🔍 Effective search engine use

• 📧 Email: Gmail, Outlook, Yahoo

• ⬇️ Uploading/downloading safely

• 🔐 Online safety and password hygiene

• 📱 Social media introduction

• 💬 Online chat & video calling basics

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🛠️ A+ Hardware Fundamentals

• 💡 Introduction to computer hardware

• 🧩 Components: motherboard, CPU, RAM, storage, PSU

• 🖨️ Peripheral devices: printers, scanners, monitors

• 🧰 System assembly and internal wiring

💾 Storage Devices

• HDD, SSD, hybrid, USBs, external drives

• CD/DVD/Blu-ray, RAID basics

💽 OS Installation

• Windows, Linux, macOS setup

• BIOS, boot process, driver management

🔧 Troubleshooting

• Hardware/software issue diagnosis

• POST, memory tools, system monitors

🧠 Motherboards & CPUs

• Chipsets, expansion slots, processor types

• BIOS/UEFI configuration

⚡ Power & Cooling

• PSU specs, fans, thermal paste, liquid cooling

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🌐 N+ Networking Basics

📡 Networking Fundamentals

• Network types: LAN, WAN, MAN, PAN

• OSI/TCP-IP models, devices, topologies

🧮 IP Addressing & Subnetting

• IPv4 vs IPv6, subnetting, CIDR

🌐 Protocols

• TCP, UDP, DHCP, DNS, HTTP/HTTPS

🏗️ Network Infrastructure

• Ethernet, Wi-Fi (802.11 a/b/g/n/ac/ax), VLANs

• Router/switch/firewall setup

🔐 Network Security

• ACLs, VPN, RADIUS, WPA2/WPA3

🛠️ Troubleshooting Tools

• ping, tracert, nslookup, ipconfig, cable testers

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💼 Laptop Maintenance

• 💻 Hardware overview (internal/external)

• 🔩 Disassembly/reassembly techniques

• 🔧 Upgrades: RAM, SSD, battery, display

• 🌬️ Cooling systems & overheating solutions

• 🧹 Cleaning and preventive care

🆘 Troubleshooting

• Booting, power, screen, Wi-Fi, software issues

• 💾 Backup, recovery, cloning techniques

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🖨️ Printer Maintenance

🧾 Printer Types

• Inkjet, laser, dot matrix, thermal

• Components: drum, toner, paper feed

🧰 Disassembly & Cleaning

• Cleaning rollers, heads, internals

• Safe ink/toner handling, print quality fixes

❗ Common Issues

• Paper jams, connectivity, drivers, spooler

🔧 Longevity Tips

• Cartridge replacement, fuser care, tray maintenance

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🎥 CCTV Installation & Support

• 📹 CCTV Overview: cameras, DVR/NVR, cables

• 🎯 Camera types: Analog/IP/PTZ/Wireless

• 🛠️ Installation: placement, wiring, power, network setup

• 🧩 Troubleshooting: image, IR, freezing, connectivity

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🎤 Personality & Career Development

• 🎯 Personality development & communication

• 📄 Resume writing with modern templates

• 🗣️ Mock interviews & confidence building

• 👩‍💼 Career guidance for students & professionals

✅ Hardware Technician ✅ Network Support Engineer ✅ System Administrator (Junior) ✅ IT Support / Help Desk Technician ✅ Field Service Engineer ✅ Technical Support Executive ✅ Network Administrator ✅ CCTV/Surveillance Technician ✅ Laptop & Printer Service Technician